Power Your AI Agent with Call Transfer
Streamline customer calls with VOAI’s fast, context-rich, and personalised AI-powered call transfer options.
Cold Transfer
AI transfers without speaking
Cold Transfer
AI transfers without speaking
Cold Transfer
AI transfers without speaking
Warm Transfer
AI briefs the next agent after transfer
Warm Transfer
AI briefs the next agent after transfer
Warm Transfer
AI briefs the next agent after transfer
What is the difference?
Features
No prior context is shared.
Agents will need to search for context.
Low-touch, speed-focused approach
Warm Transfer
Want to keep things personal? The AI briefs the next agent before transferring the call.
Features
The next agent gets all the context they need.
Includes agent introduction to help build trust with customers.
Builds trust and loyalty
What is the difference?
Features
No prior context is shared.
Agents will need to search for context.
Low-touch, speed-focused approach
Warm Transfer
Want to keep things personal? The AI briefs the next agent before transferring the call.
Features
The next agent gets all the context they need.
Includes agent introduction to help build trust with customers.
Builds trust and loyalty
What is the difference?
Features
No prior context is shared.
Agents will need to search for context.
Low-touch, speed-focused approach
Warm Transfer
Want to keep things personal? The AI briefs the next agent before transferring the call.
Features
The next agent gets all the context they need.
Includes agent introduction to help build trust with customers.
Builds trust and loyalty
How to Setup Our Call Transfer Feature
1
How to start
Add the Function
Start by selecting a template or using one of your existing AI agents.
Go to the Functions section and add the "Call Transfer" function.
60 minutes free trial
2
How to Configure
Configure the Function
Decide which type of transfer works best for your needs. Choose Cold Transfer for a fast, no-frills approach, or Warm Transfer if you’d like the AI to share context and details with the next agent.
Set the "Transfer To" number to route calls where you need them, and you’re good to go.
60 minutes free trial
3
Confirmed
Add the function into the agent
Finally, add the function to your agent using natural language prompts. For example, you could say, “If the user said yes, call "transfer_call" to transfer the call to a human.”
Once it’s set up, test the feature with a phone call to make sure it works exactly how you want.
60 minutes free trial
How to Setup Our Call Transfer Feature
1
How to start
Add the Function
Start by selecting a template or using one of your existing AI agents.
Go to the Functions section and add the "Call Transfer" function.
60 minutes free trial
2
How to Configure
Configure the Function
Decide which type of transfer works best for your needs. Choose Cold Transfer for a fast, no-frills approach, or Warm Transfer if you’d like the AI to share context and details with the next agent.
Set the "Transfer To" number to route calls where you need them, and you’re good to go.
60 minutes free trial
3
Confirmed
Add the function into the agent
Finally, add the function to your agent using natural language prompts. For example, you could say, “If the user said yes, call "transfer_call" to transfer the call to a human.”
Once it’s set up, test the feature with a phone call to make sure it works exactly how you want.
60 minutes free trial
How to Setup Our Call Transfer Feature
1
How to start
Add the Function
Start by selecting a template or using one of your existing AI agents.
Go to the Functions section and add the "Call Transfer" function.
60 minutes free trial
2
How to Configure
Configure the Function
Decide which type of transfer works best for your needs. Choose Cold Transfer for a fast, no-frills approach, or Warm Transfer if you’d like the AI to share context and details with the next agent.
Set the "Transfer To" number to route calls where you need them, and you’re good to go.
60 minutes free trial
3
Confirmed
Add the function into the agent
Finally, add the function to your agent using natural language prompts. For example, you could say, “If the user said yes, call "transfer_call" to transfer the call to a human.”
Once it’s set up, test the feature with a phone call to make sure it works exactly how you want.
60 minutes free trial
Frequently asked questions.
What is VOAI?
VOAI is a cutting-edge AI voice platform purpose-built for recruitment. It enables you to deploy human-like AI phone agents and smart web agents to automate your candidate and client interactions. From answering inbound queries to conducting outbound screening and client follow-ups, VOAI uses natural, emotionally expressive speech and advanced conversational intelligence to handle calls and chats with remarkable realism. Whether you need a website agent to manage all inbound enquiries or a fully capable AI phone agent that speaks like your top recruiter, VOAI delivers speed, scale, and consistency, 24/7.
How do I integrate VOAI with my CRM?
Which CRMs are supported?
How much does VOAI cost?
What support do you offer?
Can VOAI make and receive calls?
What’s the difference between Smart IVR (Web Agent) and Agent Pro?
How do AI agents learn about our business?
Is VOAI GDPR compliant?
Can I use VOAI for training purposes?
Frequently asked questions.
What is VOAI?
VOAI is a cutting-edge AI voice platform purpose-built for recruitment. It enables you to deploy human-like AI phone agents and smart web agents to automate your candidate and client interactions. From answering inbound queries to conducting outbound screening and client follow-ups, VOAI uses natural, emotionally expressive speech and advanced conversational intelligence to handle calls and chats with remarkable realism. Whether you need a website agent to manage all inbound enquiries or a fully capable AI phone agent that speaks like your top recruiter, VOAI delivers speed, scale, and consistency, 24/7.
How do I integrate VOAI with my CRM?
Which CRMs are supported?
How much does VOAI cost?
What support do you offer?
Can VOAI make and receive calls?
What’s the difference between Smart IVR (Web Agent) and Agent Pro?
How do AI agents learn about our business?
Is VOAI GDPR compliant?
Can I use VOAI for training purposes?
Frequently asked questions.
What is VOAI?
VOAI is a cutting-edge AI voice platform purpose-built for recruitment. It enables you to deploy human-like AI phone agents and smart web agents to automate your candidate and client interactions. From answering inbound queries to conducting outbound screening and client follow-ups, VOAI uses natural, emotionally expressive speech and advanced conversational intelligence to handle calls and chats with remarkable realism. Whether you need a website agent to manage all inbound enquiries or a fully capable AI phone agent that speaks like your top recruiter, VOAI delivers speed, scale, and consistency, 24/7.
How do I integrate VOAI with my CRM?
Which CRMs are supported?
How much does VOAI cost?
What support do you offer?
Can VOAI make and receive calls?
What’s the difference between Smart IVR (Web Agent) and Agent Pro?
How do AI agents learn about our business?
Is VOAI GDPR compliant?
Can I use VOAI for training purposes?
Become a VOAI Affiliate —
Earn Big by Helping Companies Go AI
Partner with VOAI and earn commission by referring clients to our platform.
Become a VOAI Affiliate —
Earn Big by Helping Companies Go AI
Partner with VOAI and earn commission by referring clients to our platform.
Become a VOAI Affiliate —
Earn Big by Helping Companies Go AI
Partner with VOAI and earn commission by referring clients to our platform.